Backio Terms and Conditions
Last Updated: January 2024
1. Acceptance of Terms
By downloading, installing, or using Backio ("the App"), you agree to these Terms and Conditions.
2. Medical Disclaimer
As stated in our onboarding process:
- The App is not a diagnostic tool
- It is intended only for people diagnosed with back pain by a medical professional
- Always consult your doctor before starting any exercise program
- The App does not replace professional medical advice
3. Account and Subscription
- You may create an account using Apple Sign In
- Subscription payments are processed through Apple's App Store
- Subscriptions automatically renew unless canceled
- You can manage subscriptions through your App Store settings
4. Data Usage and Privacy
- All personal data is encrypted locally and in transit
- Cloud sync is optional and requires explicit opt-in
- You retain ownership of your health data
- Data usage is governed by our Privacy Policy
5. User Responsibilities
You agree to:
- Provide accurate information during questionnaires
- Use the App only as intended for back pain management
- Not share your account credentials
- Report any security concerns promptly
6. App Content and Updates
- Exercise and meditation content is provided "as is"
- We may update content and features periodically
- Some features require an active subscription
7. Termination
We may terminate access if you:
- Violate these terms
- Misuse the App
- Engage in fraudulent activity
8. Limitation of Liability
- The App is provided "as is" without warranties
- We are not liable for any health outcomes
- Maximum liability limited to subscription fees paid
9. Intellectual Property
- All content and code is owned by Feel Better Technologies Ltd
- You may not copy or distribute App content
10. Changes to Terms
- We may update these terms
- Continued use after changes constitutes acceptance
- Major changes will be notified in-app
11. Contact
Questions about these terms:
Email: hello@feelbetterapp.info
Address: Feel Better Technologies Ltd
Gemma House 39 Lilestone street
London, England, NW8 8SS
12. Governing Law
These terms are governed by UK law.